TALENT & IGNITE GLOBAL

FOCUSED CONVERSATIONS FOR GREATER EMPLOYEE ENGAGEMENT AND PRODUCTIVITY

After meeting at a 100% Human at Work event, Ignite Global and Talent decided to partner on an experiment.

Talent was looking for a better way to manage performance enablement. Their goal was to better support and engage their team, giving them the opportunity to excel in their careers.

Career progression is often neglected in the traditionally high-turnover recruitment industry. As a Gallup Global Best Workplaces winner with industry-high retention rates, Talent is in a unique position to drive innovation in the performance enablement space. Furthermore, in order to ensure their advice to clients around people and engagement is credible, Talent must lead the way internally first.

To do this, Talent partnered with Ignite Global. Ignite Global’s 5 FOCUSed Conversations for Greater Employee Engagement and Productivity framework includes exercises and tools to support managers in their monthly 1:1 conversations. Performance is essential to those conversations, but so is feedback, motivators, career development and wellbeing.

FOCUS stands for feedback, objectives, career development, underlying motivators and strengths. Ignite Global’s framework has been developed based on reviewing over 5,000 exit interviews, which highlighted the importance of regular feedback and aligning work to an individual’s personal motivators. The resulting framework means managers don’t have to guess what their team needs to be highly engaged and productive — or to perform at their best.

To make the program tangible and user-friendly, Talent has built FOCUS into an innovative performance development software platform. The tool has a best practice feedback module as well as plenty of scope to customise. Leaders are prompted to have meaningful monthly conversations, track performance and development progress, and provide real-time feedback.

The combination of Ignite Global’s years of experience in working with businesses to improve performance and engagement and Talent’s desire to innovate and give their team the very best opportunity to succeed, along with some carefully chosen software is already proving to be a strong combination for leaders and their teams.

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